Refund Policy

1. Service-Based Work

Professional technology engagements typically involve time, research, configuration, development or work performed specifically for a client. Refund eligibility is therefore defined by the applicable proposal or service agreement.

2. Deposits and Advance Payments

Any deposit or advance-payment terms are stated in the applicable client agreement or proposal.

3. Work Already Performed

Where work has already been completed, research performed, third-party costs incurred or resources reserved, those amounts may not be refundable to the extent permitted by the applicable agreement and law.

4. Cancellation Requests

Clients should submit cancellation requests through the official contact method stated in their agreement.

5. Third-Party Charges

Fees paid to third-party software, hosting, licensing, advertising, hardware or platform providers may be governed by those providers’ refund rules.

6. Billing Questions

If you believe a billing error occurred, contact info@xmadvancedtechnologies.com or call (313) 536-9135.

7. Updates

This policy may be updated to reflect changes in services, billing practices or applicable requirements.